All items ordered through Try.com are sent from the retailer directly. When you return your items, you are sending them back to the retailer. Because Try.com does not physically handle any shipping, all return fees are at the discretion of the retailer.
If the retailer does not offer free returns, you will be charged the return fee.
A complete list of our supported stores return fees can be found below.
Please note, return policies may change at any time. For full return terms and conditions you will need to visit the retailers return policy pages.
Supported retailers that provide free returns
Madewell (For Madewell Insiders only)
Supported retailers that provide free returns with a limited time period
Lulus covers the costs of returns as long as your return is postmarked within 10 days of delivery.
Shopbop covers the costs of returns as long as your return is postmarked within 15 days of the ship date.
Supported retailers that do not provide free returns
Saks Fifth Avenue